Technical Support

Trouble with KU Enroll & Pay:

If you are unable to log into KU Enroll & Pay, please contact KU Customer Service Center at enroll-pay@ku.edu or (785) 864-8080.

Trouble with AlcoholEdu:

If you receive the message "Service Unavailable" while trying to navigate through the course, please try the trouble shooting steps listed below:

  1. Try an alternate browser. Chrome or Firefox is preferred over Internet Explorer or other web browsers.
  2. Refresh the screen 2 to 3 times from within the course.
  3. Close all browser windows, and try logging into the course again.

 

If you experience other technical difficulties, the AlcoholEdu Online Technical Support Center is available 24 hours a day, 7 days a week. For support, click the "Help" button in the upper-right corner of any active window in AlcoholEdu for College or call (866) 384-9062.

 


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